At Dnix Systems (www.dnixsystems.in), we strive to provide an exceptional shopping experience to our valued customers. This includes ensuring a smooth and hassle-free shipping process. Please take a moment to familiarize yourself with our shipping policy to understand how we deliver your orders.
Shipping Methods
We offer various shipping methods to cater to different needs. During the checkout process, you will have the option to choose from the available shipping options, including:
- Standard Shipping: Our default shipping method, which typically delivers within 3-5 business days.
- Store Pickup: Customer can drop by our store and collect their product directly from us. Usually it will take 24hrs for readying the product.
- Downloading Digital Product : On successful order of a digital product, we will email the customer a download link of the purchased product along with the License details. The link will auto expire after one successful download. Incase the customer needs the download link, email us to support@dnixsystems.in
Order Processing
Once you have successfully placed an order, our dedicated team works diligently to process and package your items securely. We aim to ship all orders within 24-48 hours after receiving them, excluding weekends and holidays. You will receive a confirmation email with your tracking information once your order has been shipped.
Shipping Costs
Shipping costs are calculated based on several factors, including the shipping method selected, the destination, and the weight of the package. During the checkout process, the applicable shipping fees will be displayed before you finalize your order.
Tracking Your Order
To ensure transparency and peace of mind, we provide order tracking for all shipments. Once your order is assigned a tracking number, you can easily monitor its progress by logging into your account on our website or by using the tracking link included in your confirmation email.
Shipping Restrictions
While we strive to offer shipping services to as many customers as possible, there may be certain restrictions due to regional regulations or carrier limitations. In such cases, we apologize for any inconvenience caused and encourage you to reach out to our customer support team for assistance.
Return and Refund Policy
For information on our return and refund policy, please refer to our dedicated page on our website. We aim to provide fair and flexible options for returns and exchanges to ensure your satisfaction with our products.
If you have any further questions or concerns regarding our shipping policy, please do not hesitate to reach out to our friendly customer support team. We are here to assist you every step of the way.
Happy shopping!